Microsoft Teams Service to Enhance Collaboration and Maximize Productivity

Boost Digital experience (DEX) through your Digital Workplace

Don't let disconnected tools slow you down. As work becomes more remote, many companies end up with a confusing mix of apps that complicate workflows.

At Netrix Global, we solve this. We build a single, robust digital workplace tailored to your unique needs, leveraging our partnerships with Microsoft, Cisco, and AWS. The result is a seamless, high-value collaboration experience that boosts efficiency and just works.

How we can help Power your Business Forward

Establish Governance & Security

- - Establish governance and security for Teams in your Office 365 tenant.
  - Utilize industry best practices and Netrix's Gold Certified Partner experience.
  - Establish vision and requirements through educational workshops.
  - Guide your organization through a Teams pilot launch.
  - Craft change communication, user guides, and training via User Adoption Services.

Deploying Microsoft Teams

- - Design, configure, and test your Microsoft Teams environment.
  - Gradually migrate users to ensure optimal deployment.
  - Provide guidance for IT governance, security, and compliance.

Building Automation & Workflows

- - Build custom applications and workflows tailored to employee use cases.
  - Enhance the Teams experience with automated bots.
  - Provide industry-specific app integrations (healthcare, manufacturing, finance, etc.).

Building Microsoft Teams Room Systems

- - Procure, deploy, and support complete Microsoft Teams room systems via our dedicated AV integration team.
  - Ensure a consistent user experience across mobile, desktop, and meeting rooms.
  - Offer one-touch, instant join capabilities and flexible hardware options.
  - Provide affordable room kits as a set monthly fee to save time and money.
  - Manage all hardware and software (screens, mics, cameras, etc.) so your IT team doesn't have to.

Enabling Voice in Microsoft Teams

- - Provide an alternate dial-tone solution with Direct Routing.
  - Offer cost-effective PSTN calling plans through the native Teams interface via Hosted Direct Routing.
  - Eliminate the need for on-premises SBC appliances or Microsoft PSTN plans.

Running and Maintaining Microsoft Teams

- - Provide direct routing, 24/7 support, and network monitoring.
  - Enable cost-effective inbound/outbound PSTN calling without Microsoft's calling plan prices.
  - Act as your carrier and SBC backbone, delivering value beyond just PSTN.

Integrate Your Contact Center

- - Streamline communications and simplify customer service for agents.
  - Incorporate SMS, e911, and screen pop capabilities into your agents' toolbox.

Our Full Suite of Innovative Digital Workplace Solutions for Maximized Employee Productivity

Cloud Contact Center

Embrace the future with our advanced telephony and omnichannel platform.

Contact Center as a Service (CCaaS) uses cloud technology to transform communication operations without costly infrastructure. It integrates data from various touchpoints, enhancing intelligence and automation.

Cloud Voice

Leverage our UCaaS Services to meet your Business Needs

Transform your communication strategy with our global, scalable cloud-native services designed to meet all your UCaaS needs. Experience seamless integration and unparalleled reliability today.

Meeting Solutions

Transform Meeting Rooms into a gateway of seamless collaboration, optimal connectivity, and the powerful use of technologies like Teams, Zoom, Neat, Poly, and Cisco.

We design and implement room systems for offices of various sizes and need, making sure your in office employees continue to benefit from your meeting solutions. today.

Microsoft 365

Strategize, implement, and oversee your solutions

Seamlessly upgrade to Microsoft 365 and take charge of your application suite for greater productivity and efficiency.

Modern Work Strategy

Elevate Your Team’s Collaboration with Microsoft Teams and Seamless Integrated Solutions.

Maximize your productivity with seamless integration of Calling, meetings, and collaboration in Teams, all backed by round-the-clock support and expert management.

AWS Connect

Customize AWS Connect, an omnichannel cloud contact center.

Deploy and customize this user-friendly omnichannel cloud contact center with our help, ensuring superior customer service at a lower cost.

Transform the Way You Work with Our Microsoft Teams Solutions

Additional Feature Sets

Unlock the full potential of Teams with advanced features tailored to your business needs.

Go beyond the basics with app integrations, automation, secure file sharing, and meeting enhancements.

Reduced Complexity

Simplify the deployment and administration of Microsoft Teams across your organization.

Stay in control with centralized controls, policy management, and expert support.

Scalability and Resiliency

Our solutions scale with you, from small teams to global enterprises.

Communications stay reliable—even as your business grows—built on a resilient infrastructure.

Lower Costs

Optimize your investment in Microsoft Teams.

We help you avoid unnecessary add-ons and streamline licensing.

Ensure you get the most value for your budget without compromising functionality.

Netrix Recognized as Top Microsoft Teams Partner

Netrix has been recognized as one of Microsoft’s top Teams partners, an award that has been given to only four providers. The qualifications were stringent, and winners were selected using a combined analysis of various adoption metrics, presales activities, effective use of OCP resources, and strong Teams adoption practices.

Talk to Us

Meet the experts

Samir Patel

Field CTO, Collaboration

Team: Office of the CTO

Years at Netrix: 12

For the past 12 years at Netrix Global, Samir has been dedicated to pioneering SaaS solutions, with a sharp focus on driving business growth through strategic leadership and attentive collaboration. It is his mission to revolutionize how organizations interact with technology, ensuring seamless operations and exceptional client satisfaction.

Satyendra Sharma

Sr. Solutions Architect

Team: Modern Work

Years at Netrix: 7

Satyendra Sharma is an accomplished Solutions Architect with 18 years of IT experience, specializing in Messaging & Collaboration technologies. Throughout his career, Satyendra has demonstrated expertise in architecting innovative solutions, developing go-to-market strategies, and fostering strong partner relationships. Strategic planning and cutting-edge solutions have consistently helped his clients achieve their collaboration goals.

Let's assess your current setup and help you reduce costs by up to 70%.

Request a Cost Benefit Analysis

GET TO KNOW US

Leader in Global Information
Technology Solutions

Since 1989, Netrix Global has provided solutions built by IT people for IT people with the goal of bringing technology to the forefront of business problem-solving. As your trusted technical advisor, we partner with you to create a more profitable, winning business that is always secure.

Helping Our Clients By
Powering Business Forward

“Netrix Global’s service team has always been top notch and has our network security as number 1 priority.”

Steve O’Day, President & CEO

“I have known Mike Cass, Principal Architect Netrix Global, for years (always does an excellent job) and recently had the pleasure of meeting Kelly McSweeney, Account Manager Netrix Global. The two have done an outstanding job in hitting our budget and explaining everything. It is because of them that I rated a score of 10. Great job team, it is much appreciated.”

Nick Santoro, President

“Netrix Global is a great partner on all levels - delivery, engagement, relationship.”

Barry Schnell, Chief Innovation Officer

“As a longtime higher-ed customer, full hosting, and network support, Netrix Global has excellent support and services. I depend heavily on David Lyon, Account Manager Netrix Global, to guide the team expertly."

Dan Manson, Director of Information Technology

GET TO KNOW US

Leader in Global Information
Technology Solutions

HOW WE HELP

Case Study

Large Food Retailer Migrates Call Center for Improved Customer Service and Enhanced Insights

Quick Stats

Our global team and sizeable client base stretches across four continents, providing our clients scale of services on a stable foundation or expertise and vetted processes.

1500

Clients Worldwide

900

Employees

Countries with Netrix Global Operations

Our Mission Is to Be Your Trusted Technical Advisor

Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today’s most complex business challenges, delivering to you an integrated, optimized, and future-proof solution.

Recognized For Industry Excellence

2022 Winner in the BIG Awards for Business

This annual program rewards companies, products, and people that are leading their respective industries.

Elite 150 Ranking on CRN’s 2022 MSP 500 List

CRN’s annual list identifies providers whose forward-thinking approaches to managed services are changing the landscape of the IT channel.

Recognized with Microsoft Verified Managed XDR Solution Status

This verification demonstrates commitment to innovation and to technical excellence for clients using Microsoft security solutions.

ALLIANCE PARTNERS

Our Partners are Your Partners

When you partner with us, you’ll align yourself with our key technology partners and gain access to new technologies right as, or sometimes before, they hit the market. You’ll also benefit from a team of experts that are continuously working alongside the top thought leaders and experts in the IT industry and that tout top certifications and vast experience with various technology areas.

For nearly 20 years we have partnered with Microsoft to deliver robust cybersecurity and IT solutions that stretch across all of their many technologies.

We are one of only 146 AWS Premier Consulting Partners worldwide and work with clients to build robust cloud, application, and data solutions.

With top Cisco partner designations and almost 20 years of experience, we help client design, deploy, and manage secure networks built on Cisco technology.

Simplify Collaboration. Cut Your Teams Costs.